FAQ
May 25, 2022 2024-07-17 20:11FAQ
What payment methods do you accept?
We accept credit cards and bank transfer options.
How can I track my order?
Once your order is shipped, you will receive an email with a tracking number and a link to track your shipment.
What is your return policy?
You can return items within 2 days of purchase for a full refund, provided it remains sealed.
Do you offer international shipping?
Yes, we ship to many countries worldwide.
How long does shipping take?
Standard shipping typically takes 3-5 business days, while international shipping may take longer depending on the destination.
Can I change or cancel my order?
If you need to change or cancel your order, please contact us within 24 hours of placing it. (email: info@zuriluxury.com, Calls and whatsapp +234 916 038 1283).
What should I do if I received a damaged item?
If you receive a damaged item, please contact our customer service within 48 hours for assistance with returns or exchanges. (email: info@zuriluxury.com, Calls and whatsapp +234 916 038 1283).
How can I contact customer support?
You can reach our customer support via email, phone (email: info@zuriluxury.com, Calls and whatsapp +234 916 038 1283).
Do you provide an invoice for my purchase?
Yes, an invoice will be emailed to you upon completion of your order.
Can I change my shipping address after placing an order?
If you need to change your shipping address, please contact us immediately before your order ships. (email: info@zuriluxury.com, Calls and whatsapp +234 916 038 1283).
Is my personal information safe?
Yes, we take your privacy seriously and use secure methods to protect your information.
